How do I pay for my order?
Which countries do you ship to?
We ship worldwide *.
*Russia and Belarus are the only 2 countries we cannot ship to.
What is the delivery time for my order?
We strive for the following delivery times:
- European Union: between 2-3 working days with DHL
- International*: between 3-6 working days with DHL
On public holidays, deliveries may take longer.
What are the shipping costs?
We offer free shipping worldwide* (except DHL zone 7/8/9/10) for purchases over 200 euros.
What does VAT mean?
- VAT is a value added tax that EU and non-EU customers pay.
- VAT is already included in all our prices.
How can I track my order?
Once you have completed your order you will receive a tracking code via email with which you can track your shipment. Another method of tracking the package is to download the appropriate application that is proposed at the time of purchase.
What are the return policies?
Our return policy allows you to return the product for any reason within 14 working days from the day you received the shoes. You can open and inspect the contents, however shoes can only be returned when they are completely unused and packed in their original, double boxed packaging.
Return costs are the responsibility of the customer unless otherwise stated by Hundred customer service.
How can I return my order?
When returning an item, the customer is responsible for shipping and associated costs. Hundred can only process a refund after receiving the shoes in good condition.
Therefore, we recommend that you always keep track of your tracking number and receipts.
Be sure to complete and attach the return form included with your order.
Please see the terms and conditions page for more information on returning an order.